Web form module

[Sabatino]

Hi all,
I must create a contact module, for a site, a little particular: the site propose services that are assigned to professionals chosen by the site administrator.
It would have to work this way: the customer write on a site and an email arrive to the administrator; he decides which professional assign the work to ( and send him the contact).
From that moment the professional and customer comunicates only by the site and on the site must stay the archive of the emails
that they exchange (visible to the administrator).
What I would like is that the professional and the customer comunicate only by the mail to the site, no need to use username and password: it must be the site that manages coded mailboxes that are assigned to them but they don't have to be in contact in others ways and don't have to ask anything else to the customer.
Does anyone of you know if there is a cms or script already ready or similar to this that I can modifiy?
Thank you for your suggestions

[vectro]

Maybe you could pull that off using a support ticket system that supports e-mail piping, but they usually require username and password. If I recall, OSTicket will do this without a username and password. The customer/professional receives a unique URL with the ticket ID number in it. The admin receives a notice of a new ticket. Every time a ticket is updated, both of them can be notified.

[dansomers]

Im glad you answered that as I couldnt think how to reword it, You can use osTicket:: Open Source Support Ticket System

Could OP break it down a bit maybe?

[vectro]

I haven't used osTicket in a while because I ended up settling on a different program that does billing and tickets in one. I know that users with cPanel & Fantastico can install osTicket in just a couple of clicks. Since it's PHP, I bet it can be modified.

[dansomers]

Whmcs can be used for that sort of thing also I think?

Of course you pay for it

[vectro]

Yes, I use WHMCS for that. It's pretty inexpensive considering how powerful it is. The staff there are easy to talk to. I'm sure it can be modified in some way.

[dansomers]

Is it still like $12pm to use it?

[vectro]

I pay $18.95/mo. for the "no-branding" license. MaxMind MiniFraud is another $5/mo.

[G.C. Admin]

I think you can find something much better then WHMCS for your needs and for a cheaper price.

WHMCS is really for webhosting provider and it would have so many features that are useless to you.

[vectro]

Originally Posted by G.C. Admin

I think you can find something much better then WHMCS for your needs and for a cheaper price.

WHMCS is really for webhosting provider and it would have so many features that are useless to you.

Right, that's why a ticket system like osTicket would be sufficient. WHMCS does tickets and billing. I don't think Sabatino needs billing.

[G.C. Admin]

yes,

osTicket would work great!!!

Hopefully the OP pops back in and lets us know what he has decided to use.

Frank

[dansomers]

Originally Posted by G.C. Admin

yes,

osTicket would work great!!!

Hopefully the OP pops back in and lets us know what he has decided to use.

Frank

Would be nice, always a shame when peoples posts get answered and they never return